Shipping policy
SHIPPING POLICY
Page Title: Shipping Policy | WeMart
Last Updated: 3 July 2026
Shipping Policy
Processing Time
Orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays are processed the next business day.
Shipping Time
Standard delivery across India takes 5–7 business days after dispatch. Delivery times may vary based on your location and courier partner availability.
Delivery Coverage
We currently deliver across India. Remote or restricted areas may have extended delivery timelines.
Shipping Charges
- Free shipping on orders above a specified threshold (as displayed at checkout)
- Shipping charges, if applicable, are calculated and displayed at checkout before payment
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. Use this number on the courier partner's website to track your shipment in real time.
Delays
While we strive to deliver on time, delays may occur due to:
- High order volumes during sale periods
- Natural disasters or extreme weather
- Courier partner delays
- Public holidays
WeMart is not liable for delays caused by third-party courier partners, but we will assist you in resolving any issues.
Lost Packages
If your tracking shows delivery but you have not received your order, please contact us within 48 hours of the expected delivery date at Sales@wemart.com. We will investigate and resolve the issue promptly.
Damaged Packages
If your package arrives visibly damaged, please photograph it before opening and contact us immediately at Sales@wemart.com. Do not discard the packaging — it may be required for the courier claim process.
Contact Support
📧 Sales@wemart.com WeMart, Shop Number 44, Super Shopping Complex, Kandivali West, Mumbai – 400067