Privacy policy

PRIVACY POLICY

Page Title: Privacy Policy | WeMart

Last Updated: 3 July 2026

Privacy Policy

WeMart ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Information: When you place an order or create an account, we may collect: full name, email address, phone number, billing and shipping address, and payment details.

Automatically Collected Information: We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Payment Information: Payment card details are processed securely through our payment partners. WeMart does not store your full card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send promotional communications (with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

4. Third-Party Services

We may share your information with trusted third parties including:

  • Shopify — our eCommerce platform
  • Payment gateways — for secure transaction processing
  • Shipping partners — for order delivery
  • Google Analytics — for website analytics
  • Meta (Facebook/Instagram) — for advertising and remarketing

These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time spent, and traffic sources. This data is anonymised and used solely for improving our website. You can opt out via Google Analytics Opt-out.

6. Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our advertising and to show relevant ads to people who have visited our website. No personally identifiable information is shared with Facebook beyond what you have consented to. You can manage your ad preferences at Facebook Ad Settings.

7. Your Rights

As an Indian consumer, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at Sales@wemart.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over SSL-encrypted connections.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Users

Our website is operated from India. If you are accessing our site from outside India, please be aware that your information may be transferred to and processed in India.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

12. Contact Us

For privacy-related queries: WeMart | Sales@wemart.com Shop Number 44, Super Shopping Complex, Kandivali West, Mumbai – 400067